Affinity Management Services is committed to enhancing its Community Association Management services with a promise of quality. Our Service Plan follows a very structured and customer focused approach:

1.	Inprocessing: In this stage, the Community Association Manager will interview with the customer and identify the primary objectives that will define a successful service relationship, conduct a thorough assessment, and prepare a Management Plan with a clear vision for the customer that focuses on improving the community and its operations.
2.	Management Plan: Following the Inprocessing, the Community Association Manager will have a very clear understanding of the customer’s objectives and vision, and will use all of his resources to achieve them.
3.	Quality Control: Affinity Management Services will annually re-evaluate the Management Plan with the customer to make improvements as necessary. Additionally, Affinity Management Services will periodically conduct an Operations Audit with an independent industry Consultant and make the necessary improvements.

Affinity Management Services strives to make all its operational activities as customer friendly as it possibly can. In our efforts, we have invested in innovative technology to improve the quality of our services. Furthermore, we have contracted with leading companies in their respective fields to provide the quality we are promising.

Banking Services: Customers benefit with a newfound banking relationship as well. The services we offer through a leading national bank have proved fruitful for our customers since they will benefit from customer friendly services like Association Pay, Online Payments, Coupon Printing, Advanced Remittance Processing, Association Loans, and Certificate of Deposit Account Registry.

Website Services: Every customer is also provided a website with features such as Address Book, Amenities, Announcements, Boards & Committees, Classifieds, Documents, E-Forms, E-mail Bulletins, Events Calendar, Games, Garage Sales, Homes for Lease, Homes for Sale, Hot Links, Job Bids, Live Chats, Maps, Message Boards, Questions, Reservations, Site Searches, Surveys, Task Manager, Volunteering, Voting, and What’s New.

Additional Income: Together with the implementation of new banking services, and a website, every customer stands to potentially benefit financially from additional income generated from programs put in place during the Management Plan.